Terms of Use

TERMS & CONDITIONS

Effective Date: 10/10/2025

Website: RIDIP CREATION - A UNIT BY LALIM ART

1. Introduction

Welcome to RIDIP CREATION - A UNIT BY LALIM ART (“we,” “our,” “us”).

By visiting our website or placing an order, you agree to these Terms & Conditions.

Please read them carefully before using our services.

2. About Us

We are a creative business based in Bazar Para, Uluberia, Howrah – 711315, West Bengal, India, specializing in:

Printing services such as disposable cutlery printing and customized packaging.

Handmade wall art and decorative products.

Our goal is to provide high-quality, artistic, and personalized creations to our customers.

3. Personal Information

We do not collect or store any personal data from visitors unnecessarily.

We only collect basic details like name, contact number, address, or email when required to complete an order or delivery.

We never share or sell your details to anyone for any reason.

4. Product Customisation and Orders

For custom-made or personalized products, production starts only after order confirmation and payment.

Once customization has begun, the order cannot be canceled or modified.

Customers are responsible for checking all spellings, designs, and details before final approval.

We hold the right to reject any design that violates copyright or inappropriate content.

5. Prices and Payments

All prices are displayed in Indian Rupees (INR) and may change without prior notice.

Payments must be completed through our secure payment partners.

We do not store any payment information such as card numbers or banking details.

6. Shipping and Delivery

We deliver across India using reliable courier services.

Delivery timelines depend on the product type and location.

We are not responsible for delays caused by courier partners, natural events, or wrong addresses provided by customers.

Once an order is shipped, customers will be notified with tracking details (if available).

7. Returns and Refunds

Returns are accepted only if a product is damaged or defective on delivery.

Customers must report such issues within 48 hours of receiving the product with clear proof (photos or videos).

Refunds or replacements will be processed only after verification.

Customised and printed products are not eligible for return, exchange, or cancellation.

8. Intellectual Property

All designs, photographs, artwork, and text displayed on our website belong to RIDIP STORES AND LALIM ART CENTRE.

No one is allowed to copy, reuse, or reproduce our content without written permission.

9. Limitation of Liability

We aim to ensure the best quality service, but we are not responsible for:

Any delays or loss during delivery.

Damage caused by misuse after delivery.

Any indirect or incidental losses.

Our total liability is limited to the value of the product purchased.

10. Policy Updates

We may update or change these Terms & Conditions at any time.

Any updates will be posted on this page with the revised “Effective Date.”

By continuing to use our website, you accept these changes.

11. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes will fall under the jurisdiction of Howrah, West Bengal